Manage

Simplify your infrastructure management with CloudFirst^®. Keep track of crucial aspects, reduce incidents and alerts proactively, and automate repetitive workflows for increased efficiency.

Our team of cloud architects, engineers, and technical account managers is available 24*7 to proactively monitor and manage your infrastructure on a large scale.

24*7 cloud care support

check_circle Real-time monitoring ensures prompt resolution of issues, and we guarantee a 15-minute response time for P1 incidents to help you resolve them quickly.
check_circle Our services include defining triggers, configuring custom alerts, troubleshooting within SLAs, and managing patching and backups according to your requirements.
check_circle Regardless of your business size, be it SMBs, large enterprises, or others, we offer customized support through tiered support levels that cater to your specific requirements.

Cloud management automation

check_circle Automated workflows for continuous improvement of IT operations.
check_circle Our services include context-aware intelligent alerting, labeling of alerts, automatic alert escalation, auto-resolution of issues, root-cause analysis, and ongoing capacity optimization.
check_circle Seamlessly perform routine tasks with our pre-built integrations and connectors.
check_circle Periodically view the health of your cloud through centralized visibility.

Professional services available on-demand.

We understand that not everything can be automated, and certain situations call for ad-hoc custom support.

check_circle Engage with our experts using flexible, customized 'tech blocks'.
check_circle Get on-demand architectural consulting or hands-on support when you need additional assistance to complete tasks quickly.

Approach to Enhancing Engagement

Tailored Workshops and Professional Services to Meet You Where You Are. Our approach usually involves:

On Board

Our approach to technical onboarding is tailored to each individual client. We take note of your infrastructure requirements in a systematic manner and structure our operational workflows accordingly to meet those needs.

Periodical reporting

We will provide reports on a weekly/monthly/quarterly basis for us to review together. These reports will help us identify recurring incidents and work towards creating a more stable infrastructure environment.

Professional services support on a pay-as-you-go basis.

Collaborating with others can provide fresh insights and new solutions, ultimately leading to better results and helping you achieve your objectives faster.

CloudFirst^® makes cloud work for you